Troubleshooting Services

If our standard services fail to fit your requirements then our troubleshooting service can fill the gap. We can provide in-home services, collect/return or personalised online remote support. You choose the arrangement and we will make a start on the task at a time that suits you.

If you are unfamiliar with online remote support, this is software that is setup in minutes and allows us to take control of your machine without any compromise to your security. Its also fast and very cost effective. Click here for our simple instructions.

Common troubleshooting tasks include:

• Uninstalling and/or Installing Software
• Configuring browser settings for fast internet access.
• Configuring Microsoft Windows to make it run more efficiently
• Troubleshooting Windows XP/Vista errors
• Deleting cookies, history and unwanted files.
• Configuring browser settings for fast internet access.
• Driver upgrades to fix faulty software
• Permanently deleting files from your machine

The service we provide...

1. Service carried out in your home, collected/returned or using remote online support
2. Consultation to discuss you requirements
3. We diagnose the problem
4. We provide a solution to the problem
5. We answer any questions you may have on our troubleshooting